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QUESTIONS

Need any help with your order? Got a question that you need answered immediately? Just click on a section below to find the answer! If your question isn't answered, please don't hesitate to reach out. We're ready to help. help@nativejoysuperfoods.com

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Yes, we are proud to say that Native Joy Superfood creamers are gluten-free, vegan, non-gmo & paleo friendly!

Absolutely—all our products are 100% plant-based, and we’re proud of it.

Our probiotic is a Native Joy proprietary probiotic blend of 3.2 billion CFU/serving including L. acidophilus, B. fidum, B. longum, S. thermophilus, L. bulgaricus, L. paracasei. These are all well studied probiotics that have been proven to have a positive impact on gut health.

L-theanine is an amino acid found most commonly in the tea leaves of both green and black tea. Research has shown that when paired with caffeine, l-theanine may help increase focus and attention and reduce caffeine related anxiety and jitters. We view this as one of our secret ingredients that really sets us apart from most creamers on the market!

Inulin is a popular herb that functions as a natural Prebiotic: Your gut is a crowded metropolis that needs help. Inulin buffs up your friendly gut-citizens so they can pick fights with germs and perform the other regulatory work that keeps us moving. Helps curb appetite by leveraging its fabulous fiber to provide a fuller feeling after eating, and for a longer period of time than normal.

We use a very small amount of stevia! We did taste testing with a panel of people and the products we developed have a subtle level of sweetness!

Xanthan gum is a prebiotic candidate and a natural byproduct of helpful microbes that may assist in gut health.Naturally low-fat, low-glycemic, keto, vegan, vegetarian. It's the gluten free way we're able to add some natural thickness!!

Adaptogens are non-toxic plants that help the body resist stressors of all kinds, whether physical, chemical or biological. These herbs and roots have been used for centuries in Chinese and Ayurvedic healing traditions. A lot of people say, when you take adaptogens, “you’re training your body to handle the effects of stress.” The star adaptogen in our blends is the herb Ashwagandha!

Functional or “medicinal” mushrooms are multiple species of mushroom that have been used for thousands of years in East Asian medicine for their health boosting properties. They often grow in dense forests, on fallen logs or even high in the Himalayan plateau— recent studies begun to reveal the specific compounds in these mushrooms that can explain their health benefits. Our blends include Reishi & Chaga, both of which have been studied extensively.

Yes, our products are made in a state-of-the-art allergen-free facility.

Also known as 'Clean Cream', it is a heart-healthy creamer that add a natural, rich taste and creamy texture. It provides us with a clean label healthy option. Vegan, No mono/diglycerides, No sodium caseinate, Low-glycemic, Non GMO, Sugar Free, No soy lecithin or corn-syrup solids.

Yes—we have our oats 3rd party tested for glyphosate, as well as all other major pesticides + herbicides.

We test every lot of each product for heavy metals and microbiological components. We utilize independent, certified third party labs to conduct these tests.

ORDERS

Yes! We use an encryption service to process your payment. Your credit card information is hidden from us and we do not store your credit card information. We use Shopify Payments secure encryption service to process all payments.

We will send a shipping confirmation email once your product is on its way and it will include a tracking link to track your package.

We think that you're going to love our products but in case you don't, we offer a 30-day money back guarantee on both opened and unopened bottles. Please contact our support team at hello@nativejoysuperfoods.com within 30 days of your received order for instructions. Our customers are responsible for paying for the shipping cost to send back returning product.

While we're not able to send specific samples directly, we do offer a 100% money-back guarantee on all products! So if you do purchase a product through our website and you are unhappy with it, we are happy to issue a refund within 90 days of purchase.

Please reach out to our customer care team for any order inquiries.

Fulfillment times are generally around 4-5 business days from the time of your order.

We currently accept all of the main credit cards - Visa, MasterCard, and Amex. We also accept PayPal.

We are not on Amazon. We decided to take our products off the site. We want to build long term, real relationships with our customers and we felt we couldn't do that on Amazon. Our team has worked incredibly hard to come up with products we love and believe in, so when you buy off our site you'll be directly supporting the families of a very small team. THANK YOU!

GENERAL

We currently ship anywhere in the United States!

Not quite yet! We're launching it very soon!

Yes, we are proud to say that Native Joy Superfood creamers are gluten-free, vegan, non-gmo & paleo friendly!Yes, we are proud to say that Native Jo

GENERAL

Native Joy is always looking for great distributor partnerships with people like yourself! Please contact us at help@goli.com and one of our specialists will be in touch with you.

Yes, we are proud to say that Native Joy Superfood creamers are gluten-free, vegan, non-gmo & paleo friendly!

Yes, we are proud to say that Native Joy Superfood creamers are gluten-free, vegan, non-gmo & paleo friendly!Yes, we are proud to say that Native Jo

GENERAL